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Return and Refund Policy

Overview:

Our return and refund policy is valid for 14 days. Our return and refund policy is based on our return policy. The warranty for our product materials is valid for two years from the date of receipt of goods.
To receive a refund within 14 days, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We'll need your receipt or proof of purchase for processing the return.
Please do not send your purchase back without prior agreement. Please contact us before sending anything back.

In some situations only partial refunds may be granted:

Any items that are not in their original condition, are damaged or missing parts for reasons not due to our error.
Any items that are returned more than 14 days after delivery.

Refunds:

Once your return is received and inspected, we'll send you an email to notify you that we have received your returned item. We'll also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your bank account within 10 days.

Late or missing refunds:

If you haven't received a refund yet, first check your bank account again.
If you haven't received the refund yet or it hasn't been credited, please check your bank account again, as it might take some time before the refund is officially posted, then contact your credit card company.
If you've done all of this and you still have not received your refund, please contact us atmebpodrez@gmail.com.

Product Compensation:

Compensation is only available for items purchased at standard prices. Compensation for promotional items will be considered on a case-by-case basis.

Product Exchange:

We only exchange items if they are damaged. If you need to exchange it for the same item, please email us at mebpodrez@gmail.com.

Returns:

To return your items, you must notify us by email at: mebpodrez@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Please send us an email. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping higher value items, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned items.

Need Help?

To get a refund and return money, please contact us at mebpodrez@gmail.com